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At Work

How the Past Paves New Paths to the Future

By: Michael McQueen

Britain’s first female Member of Parliament, Lady Astor, once observed: “The main dangers in this life are the people who want to change nothing – or everything.”

  • January 11, 2021
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  • At Work, Christian Teaching, Faith
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Rate the Sanny (Sanitiser)

Around the Live FM office earlier today a discussion started about hand sanitiser, it’s become such a massive part of our lives and routines in 2020. I mentioned an experience I had on the weekend with a sanitiser that was quite unpleasant (even as you read I know you’re picturing your own yucky sanny experiences), it was sticky and took too long to dry, but worst of all was the smell. Thankfully it wasn’t a lingerer and within a half-hour or so I didn’t think about it any further, nor was I reminded by the smell of my own hands. The discussion this morning began to branch into discussing places where we’d wished someone had let us know that you should simply BYO at some places.

So then I decided that we need to share and learn from one another’s experiences which brings us here, launching Rate the Sanny. Tell us your Sanny experiences as you’ve been out and about using this quick form. This is isn’t designed to shame the incredible workplaces, stores, schools, or events that we frequent but to have some fun telling of the good, bad, and smelly sanitiser situations we’ve had.

We’ll update the results below, on-air, and on Instagram and Facebook regularly.

Where did you use the Sanitiser?  Brand or Product Name if known: Describe the type of sanitizer:  How does it feel on the hands?  Describe the smell How effective is the product? Other notable characteristics Overall rating out of 10 First Name
99.9 Live FM 3M Avagard 9250-P Thin pink liquid. Very runny, a little hard to contain. Only a slight burn if used with cuts/scrapes. Leaves hands feeling very clean and dries in seconds. Like a pleasant soap mixed with a bit of alcohol. The best one I’ve smelt so far. 70% Alcohol, no Corona on it’s watch. Because it’s difficult to contain it can be a slip hazard. Also useful for disinfecting phones, surfaces and all manner of things. 8/10 Dan
Northreach Baptist Church N/A Gel Sticky and kinda oily, took a while for my hands to dry I can’t remember Well I’m still alive so…I guess it’s effective? 4/10 Sam
Woolworths Castletown Unknown Gel Really quite sticky, takes a few minutes to dry. You kinda don’t want to touch anything for the first few isles. No issues with burning. It’s pretty awful, the stickiness would be fine if it didn’t also smell so bad. Like someone has left cheap vodka in the sun. Didn’t see, based off the smell, very effective. Just an unpleasant time with this one. I’m sure it’s doing the job though. 3/10 Anonymous
Empire Alternacade Unkown Thin gel. Wasn’t too bad for a more gel like product. Absorbed pretty quickly, no burning. As you’d expect a bit of an alcohol smell, but not too unpleasant, nothing like some of the supermarket sanitisers I’ve used. Given that you go there to have a drink I was glad there was no lingering bad smell. I think it said 75% I’ve had the experience of some products etched into my memory probably for life, so it’s good to encounter one that wasn’t memorable. I guess that’s what you want in sanny, if it’s not noteworthy it’s good. 7/10 Cowboys Fan
Calvary Christian Church Unknown Gel It feels quite runny but easy to get all the spots on the hands after 5 mins I felt that all the germs had 99.9% gone and I felt much more Covid safe! Smell was a quite a strong germ killing smell and made the nose regret that it was made by God to smell things. I don’t know exactly but it definitly did the Job There was A LOT OF IT!
Easy to use
9/10 Cooper

  • August 17, 2020
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Church Teams Allowed to Meet Next Weekend, to Conduct Full Easter Services by Live Streaming

Churches will be allowed to conduct the Easter services they’re accustomed to next weekend, complete with musicians, worship teams and those in other ministry roles—but worshippers will still have to stay home and watch the services by live-streaming.

Prime Minister Scott Morrison made the announcement this afternoon in his daily COVID-19 briefing, saying the government agreed today to allow churches and other faith groups to operate as though they are an essential-service workplace, over Easter.

The same social distancing rules will apply to staff and volunteers involved in the services, such as the minimum floorspace requirement of four square metres per person.

“The places where the broadcasts and the streaming is taking place from, will be considered as workplaces… That way [services] can be faithfully relayed to faith communities around the country.”

But Mr Morrison stressed that congregations are still not allowed to go to their services to gather and worship in person.

“Churches are not open. Places of worship are not open,” he said. “I want to be very clear about that.”

traditional church service

Mr Morrison said the government had received a lot of feedback from religious groups requesting special allowances over Easter to conduct their services according to tradition, as the current ban on church gatherings mean pastors are having to deliver their online messages solo.

“Particularly for Orthodox religions… when it comes up around Easter, there are additional cantors and… other religious ecclesiastical roles that are played in those services… the priests and the others formally involved in the conducting of the ceremonies,” Mr Morrison said.

Above: All family members watching their church service from home; A limited worship team at C3 present a live-streamed service. Pictures: Facebook

He said the allowance for the Easter weekend would enable people of faith to worship and engage in services they are familiar with – from their homes.

“The places where the broadcasts and the streaming is taking place from, usually in a place of worship, they will be considered as workplaces,” Mr Morrison said.

“What does that mean? It means the same rules that apply to a workplace for those who are participating in presenting the service, conducting the service, will apply as they do in other places of work.

“That way [the services] can be faithfully relayed to the faith communities around the country.”

Some churches which already operate as places of employment, have been able to record and stream services with stripped-back teams already; the allowance for Easter weekend will now extend that privilege to all places of worship.

Watch video of Prime Minister Scott Morrison’s briefing: from 07:20 to 08:48.

  • April 7, 2020
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How Businesses can Recalibrate During Times of Crisis

In the last few weeks, it has seemed that every day has brought yet another piece of bad news, pushing the world deeper and deeper into crisis mode. With more and more job losses, confirmed cases of Covid-19 infection and uncertainties arising, it is difficult to see the opportunities being offered by a crisis like this.

It is undeniable that Coronavirus has violently disrupted the way we do normal life. The one unique gift it is giving us, however, is space. In the most literal sense, it is giving us physical space from each other and for many of us, from our regular offices, commutes and meeting places. More than that, it is giving us space to recalibrate.

‘Getting back to basics’ is a critical first step to take when crisis hits – as the Ford Corporation did back in the 1980s. Despite being one of the most enduringly successful brands in the world, Ford got into serious trouble in ‘80s. In the space of just three years, Ford had lost over $3.3 billion, or almost half of the company’s net worth.[1] In the face of crisis, Ford’s executive leadership team was courageous. Instead of knee-jerk responses, the executive team chose to ask some fundamental questions: Who are we as a company? What do we stand for? What made us great in the first place? Is it possible we have lost sight of these things along the way?

After a period of reflection, Ford’s leadership identified what became known as the company’s 3 Ps – people, products and profits – in that order. More than some formulaic mission statement or an exercise in navel gazing, this process of reflection re-calibrated Ford with the very ideology the company’s founder had championed in the business’s early days. Furthermore, it gave Ford’s leadership a simple blueprint for future decision-making which contributed to the company’s sustained turnaround in the years that followed.

Put simply, re-calibration is about ensuring there is alignment between a brand or organization and its key values. It is about making sure that what you are doing and how you are doing it lines up with who you are and why you exist in the first place. It may not be sexy or spectacular, but it is critically important and being ‘off’ even by a few degrees can make all the difference when compounded over time.

Most businesses and organizations set out with a clear idea of who they are and why they exist. However, as the ‘what’ and ‘how’ get repeated, entities begin to focus on processes and lose sight of their purpose or outcome. Naturally, the longer we do something a certain way without thinking, the harder it becomes to stand back, get our bearings and make sure we are still going in the right direction.[2] Sometimes it takes a crisis to shock us into the consideration of this; the benefit of the unique crisis we are currently in is it has also given us the time and space to actively engage in this re-calibration.

The first key for an organization is to re-calibrate itself with what the French call a raison d’etre – or the fundamental reason or purpose for existence. In corporate speak, this is often referred to as an organization’s DNA.

Organisational DNA is comprised of two crucial elements:

1. Defining Values. Values should not simply be a tokenistic and polished statement of impressive sounding virtues but a guidepost for strategy and a touchstone for decision-making. They are a living thing – something central to the daily life of an organization or brand.

The space and the awakening this crisis is providing us with is also giving us a great insight into what our true values are, both as companies and as individuals, and is offering us an opportunity to fortify these values moving forward.

2. Driving Purpose. This second component of an organization’s DNA is equally important. While defining values require you to answer the question of why do we do things the way we do, the question of driving purpose is one that goes to the very heart of relevance: why do we do what we do at all?

Although many organizations have attempted to answer this question by crafting vision statements or mission statements, these are all-too-often a concoction of policies, practices, strategic aims and goals. True driving purpose, however, is more fundamental long-term and even philosophical than these things.[3]

It involves the true reason for the existence of the company, posing questions such as, ‘If you were to cease to exist tomorrow, what would be lost?’ With the threat of this philosophical question seeming very real to many businesses in the economic uncertainty of our current world, there is more reason than ever to find an authentic answer to such questions, which will provide the motivation and direction to move forward when the crisis is over.

Re-calibration is a fundamentally crucial practice for all businesses to engage in regardless of the state of the world. However, it is when crisis hits that we are able to see with a unique clarity the true internal state of our businesses. This crisis has given us the opportunity to not only access this clarity but to act on it in the time and space that has been afforded to us.

Although Coronavirus has had some truly devastating effects, it is giving us a moment of time to pause and reflect in all facets of life which is quite literally a ‘once in a century’ opportunity.

Article supplied with thanks to Michael McQueen.

  • March 31, 2020
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Townsville City Council venues to close

Townsville City Council has made the decision to close its CityLibraries, Perc Tucker Regional Gallery, community centres and venues and its customer service centre walk-in service at 103 Walker Street as it works to help slow the spread of the novel coronavirus (COVID-19). Council CEO Mike Chiodo said the decision comes following the Federal Government’s new social distancing restrictions that have closed pubs, clubs, gyms, sporting venues, entertainment venues, restaurants and places of worship.

“The stage one restrictions on social gatherings implemented by the Federal Government include a restriction on facilities. For Council, this includes three library branches, Perc Tucker Regional Gallery, our sports and community venues, including Townsville Civic Theatre,” he said. “These closures will be in effect from 6pm Wednesday. “CityLibraries has an extensive online library service, including e-books, audio books and movies, which can be accessed through the Council website and we are preparing to livestream events like exhibition openings and library story time to continue to engage with the community.

“This is an important social distancing measure to keep people safe and will hopefully assist in slowing the spread of COVID-19 in our community.” Mr Chiodo said closing this number of Council venues was unprecedented, but it was the right decision for Townsville. “We will also be restricting Council’s Customer Service Centre to being over-the-phone only. Planning applications will still be able to be submitted digitally, and council is preparing a physical drop off point for applications and survey plans to be physically submitted at boxes at Council,” he said.

“We want to do our part to keep our staff and community safe and slow the spread of COVID-19, and this includes following the new laws from the Federal Government. “The advice from the Federal Government is that these measures could be in place for up to six months. “Our staff members who work in these areas will continue with their jobs and in other areas of Council. Council is committed to supporting its staff through this period.”

For more updates on COVID-19, visit health.qld.gov.au.

How to use CityLibraries during the shutdown

  • Loan periods extended to 80 days
  • Loan limit increased to 80 books and 30 DVDs
  • Livestreaming of events to be announced at townsville.qld.gov.au
  • MiTownsville WiFi will still be available
  • Free eBooks, eAudiobooks, magazines, movies and study assistance will be available via townsville.qld.gov.au
  • March 24, 2020
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